Conrad Bora Bora Nui / Chief Butler
If you have been looking for that one unique person to make a difference in your team then look no further. International experience in both IT and luxury hospitality, working at the highest level. Able to adapt to any situation, blend in anywhere and with an eagerness to learn as you've never seen before.
To be of service, to a business, to its clients and it's teams. I excel at bringing value on multiple levels.
Increase overall service score from 66% to 81% Adjusted hotel service model to include Butler service. Created the Butler Service Programme and implemented it successfully. Hire & Train staff to deliver Butler service
take complete control of the household and the estate. Increase service standards, including housekeeping; food; animal care and fleet control Budget management on the estate and vendor management. The role made redundant due to the Corona virus impact.
Travel with the chairman of KGI and ensure all aspects of the journey are to his preferences. Full responsibility of all aspects ie. food & beverage service, chefs, security, pilots, assistants, accommodations, reservations, personal shopping etc...
Pre-opening of the luxury flagship hotel of the brand Creating, from scratch, the service delivery design Hiring and training of the entire team successful opening within budget.
Full responsibility of rooms budget of 120 Mill HK$ Successful opening of the resort within budget Service delivery design & implementation Hiring and training of all related staff
Top of class graduate in formal butler training.